BOOKING POLICY

Cancellation Policy:

Appointments cancelled with one business day’s notice will ​receive a full refund of the deposit.

If the booking is rescheduled the deposit will be kept to secure ​the future appointment.

Appointments that are canceled with less than one business ​days notice or no show appointments will not have their deposit ​refunded.

Payment Process:

Following your booking in person or via phone, you will receive a ​text containing a link to our payment landing page powered by ​Stripe for deposit payment. Please ensure you follow this to ​secure your appointment.

Price Estimates:

Prices listed on our website or provided via quote are estimates. ​Our services are priced fairly based on the skill level of our ​stylists, the amount of product used, and the duration of the ​service.

Deposit Requirement:

All online bookings necessitate a 50% deposit of the ​estimated service cost to confirm the appointment.

For new clients, a 50% deposit of the estimated service cost ​is required.

Clients with services quoted over $250 require a 50% ​deposit minimum.

Your pre-paid deposit will be deducted from the total cost ​of your service or retail products during the final ​transaction.

Pre-existing clients are not obliged to pay a deposit ​unless:

-Booking online

-The estimated service value is over $250

-The pre-existing client has a history of non-attended ​appointments.

Clients with a history of a non-attended appointment ​they will be required to pay 100% of the estimated ​appointment

value in advance to secure future bookings.

Appointments not attended without one business day prior ​notice will not be refunded the deposit and will require a ​new 50% deposit for future appointments.

We appreciate your understanding and cooperation with our cancellation and deposit policy. If ​you have any further inquiries or require assistance, please do not hesitate to contact us.